Terms & Conditions

Arrow Doors & Windows Privacy Policy

Effective Date: 06/01/2023

1. Introduction

Arrow Doors & Windows (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arrow-doors.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information we collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site i.e. filling out forms.
• Derivative data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. Use of Your information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Contact you via SMS and phone for order updates, sales and promotional purposes.

SMS Terms And Conditions: Upon messaging opt-in, the end user agrees to receive messages from ARROW DOORS regarding GENERAL COMMUNICATIONS, CUSTOMER SUPPORT, and MARKETING. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (224) 285-0555.

4. Disclosure of Your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By law or to protect rights:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may share your personal information with the following categories of third parties for the purposes described below:

• Service Providers: We engage trusted third-party service providers to perform functions and provide services to us. We may share your personal information with these providers to facilitate our services, such as:
• Cloud Hosting Services: To store your data securely.
• Payment Processors: To process your transactions.
• Analytics Providers: To help us analyze how our services are used and improve them.
• Customer Support Platforms: To assist with your support inquiries. We only share the minimum amount of information necessary for the service provider to perform its function, and these parties are contractually obligated to protect your data.
• Affiliates and Corporate Partners: We may share your information with our affiliated companies, which are under common ownership or control. This is to help us provide you with a unified and consistent service. We may also share information with trusted business partners to provide you with joint products or services.
• Legal and Regulatory Disclosures: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), to protect our rights, or to protect the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website of any such transfer and any choices you may have regarding your information.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
• For Marketing and Advertising: We may share certain information, such as your email address (in a hashed format), with third-party advertising partners to deliver targeted advertisements to you. You have the right to opt-out of this sharing. Please refer to the “Your Privacy Rights” section for more details.

5. Contact Us

 If you have questions or comments about this Privacy Policy, please contact us at:

Arrow Doors & Windows 2311 Touhy Ave. Elk Grove Village, IL 60007

Email: contact@arrow-doors.com

Phone: 224 285 0555